About the Centre for Practice Excellence

The Centre for Practice Excellence at the Leslie Dan Faculty of Pharmacy is in a unique position to address the issues impacting the future of health care by providing the opportunity to unleash the potential of pharmacy. Built on the core objective of patient-focused care, the Centre will equip students and practitioners with the necessary skills to maximize their clinical expertise while enhancing quality of care and improving patient outcomes in a cost effective manner.

Led by Professor Zubin Austin, The Murray B. Koffler Chair in Pharmacy Management, and Lisa Dolovich, the Ontario College of Pharmacists Professorship in Pharmacy Practice, the Centre is ideally located in the heart of Canada’s largest pharmacy school and at the centre of one of the largest academic health science complexes in the world.

The Centre has three main areas of focus:

Through their activities, discoveries, and developments, these three areas will influence one another and enhance the offerings of the Centre for Practice Excellence. Through this collaborative relationship, the branches of the Centre will enrich and inform each other, benefiting students, practitioners, and patients alike.

Centre for Practice Excellence - Three Foci

Management Education & Training Transformational Research Practice Innovation Default

The mission of the Centre is to generate and utilize leading-edge research in pharmacy practice and medication use to develop educational programs and practice innovations that will revolutionize patient care. Working collaboratively across professions, disciplines, institutions, and sectors, the Centre brings together researchers, educators, practitioners, managers, and innovators who are committed to transforming evidence into practice. A key focus of the Centre is the management and implementation of practice innovation at the community level – helping everyday pharmacists and pharmacy managers incorporate evidence-informed, cutting-edge practices into their daily work through effective administration and managerial leadership, recognizing that clinical innovation and quality must be paired with managerial innovation because great ideas cannot survive without effective management.


Zubin Austin
The Murray B. Koffler Chair in Pharmacy Management
Academic Director, Centre for Practice Excellence

Lisa Dolovich
Ontario College of Pharmacists Professor in Pharmacy Practice
Acting Academic Director, Centre for Practice Excellence


Sara Guilcher
Assistant Professor
PHM110H1 – Health Systems I

Monica Gautam
Sessional Clinical Lecturer
PHM215H1 – Management: Skills, Communication and Collaboration
PHM321H1 – Selected Topics in the Pharmaceutical Industry

Jauher Ahmad
PHM370H1 – Community Pharmacy Management

Tom Brown
Associate Professor
PHM371H1 – Institutional Pharmacy Practice Management