Academic Director, Centre for Practice Excellence
The Murray B. Koffler Chair in Pharmacy Management
Professional and Personal Development of the Health Workforce
Zubin Austin BScPhm MBA MISc PhD FCAHS is Professor and Murray Koffler Chair in Management at the Leslie Dan Faculty of Pharmacy, and cross appointed at the Institute for Health Policy, Management, and Evaluation at the Faculty of Medicine. His research focuses on the professional and personal development of the health workforce, with a particular interest in internationally educated health professionals. He uses qualitative methods to examine issues of professional identity formation and its influence on competency, professional practice, and engagement in the workforce. He has pioneered use of novel methods in examining questions related to workforce development and continuous professional development, and their impact on quality of patient care. He has served as an external consultant to, and written commissioned reports on health workforce development for the Government of Canada, the College of Physiotherapists of Ontario, the Health and Care Professions Council of the United Kingdom, the Supreme Council of Health of the Government of Qatar, the World Health Organization, the World Bank, and other international governments and agencies.
He has published over 160 peer reviewed manuscripts and authored four reference textbooks, including Research Methods in Pharmacy Practice. He has received over $20 million of external funding from provincial, federal, and international organizations. He was delivered over 100 invited international keynote addresses at conferences and meetings, including to the the Australian Health Professions Regulatory Agency, the National Health Service (UK), and the World Health Organization. In 2019, in honour of his contributions to the field, he delivered the Herbert Platter Lecture to the Federation of State Medical Boards of the United States. In 2017, in recognition of the societal significance of his work, he was installed as a Fellow of the Canadian Academy of Health Sciences, one of the highest awards for health researchers in Canada. Professor Austin has also received honours for his research from the Association of Faculties of Pharmacy of Canada, the Canadian Pharmacists’ Association, and the American Association of Colleges of Pharmacy.
Professor Austin is also the only University of Toronto faculty member to have ever received both the President’s Research Impact Award (for the societal impact of his research work) and the President’s Teaching Award (for sustained excellence as an educator). He has received the Bristol Myers Squibb Excellence in Education Award from the Association of Faculties of Pharmacy, and the Province of Ontario’s Leadership in Faculty Teaching Award. His graduate students have moved on to senior leadership roles in universities, hospitals, and research institutions in Canada and internationally.
He has been named undergraduate Professor of the Year by students on 18 separate occasions.
Leslie Dan Faculty of Pharmacy
University of Toronto
144 College Street
Toronto, Ontario, M5S 3M2